Personal Information We Collect About You
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual (collectively “Personally Identifying Information” or “personal information”).
The Personally Identifying Information we collect from our customers may include full name, referral name, company name, mailing addresses (city, state, zip, country), email addresses, phone and fax numbers, invoicing history, spoken language, education level and area of study, age, gender, ethnicity, employment status, detailed employment information (position title, dates hired, etc.), Birkman Learning System training history, Birkman account ID numbers, four digits of credit card, and food allergy information.
The Personally Identifying Information we collect on respondents of the Birkman questionnaire is much more limited and may include email address, country, language, first and last name, zip/postal code, education information, gender, the purpose for taking the assessment, year born, ethnicity, employment status and employment details (job title, years worked, organization size, employer name, full- or part-time, seeking, not seeking, not able to work, retired). When someone completes a Birkman questionnaire, this constitutes agreement to provide “Personally Identifying Information” to Birkman.
Information Collected From Our Websites
We may log a user’s computer IP address, browser type and version, domain, and operating system when a user visits our Websites. IP addresses may in some cases be linked to Personally Identifying Information. We use the tracked information, including IP addresses, to help diagnose problems with our servers, administer our Websites and ensure the security of our network.
Our Websites have specific areas where you can purchase products and services, register for training classes, and update your contact information. As part of the purchase and registration process, we may request contact information (such as name, mailing address, and email address) and financial information (last four digits of credit card number and expiration date (“Financial Information”)). Financial Information may be shared with third parties for verification, processing, and fraud detection purposes only.
Our cookies will track only your activity on our Websites and will not track your other Internet activity. Our cookies do not gather Personally Identifying Information or Financial Information. We may occasionally use third parties to set cookies on our Websites and gather cookie information for us or to operate web servers.
Upon your first visit to our website, you can decide if and how your computer will accept cookies by configuring your preferences using a clear “Accept” or “Decline” notice. You have the right to revoke prior consent at any time.
In addition to the information we collect from cookies, we also obtain information that you provide to us online. Contact information from online forms is used to process orders, register for training classes, and pay for goods and services. We also collect and use contact information in connection with the dissemination of newsletters, research reports, case studies, and marketing materials. We may conduct research surveys during which non-personally identifiable information is collected exclusively for purposes of the survey unless otherwise stated. You may opt-out of receiving any of our surveys, newsletters, reports, or marketing materials by sending an email to: firstname.lastname@example.org and specifying which items you would no longer like to receive or by using the unsubscribe feature on the materials we distribute.
Purpose for Which Personally Identifying Information is Collected and Used
For research purposes, we may aggregate your responses with the responses of other individuals to develop group norms, conduct validation studies, perform statistical analysis, develop new products and services, and otherwise improve our assessments. In these cases, your age, gender, and other personal information may be used to create only aggregated results which may be included in reports that are published or otherwise disseminated, and which can in no way be linked to your Personally Identifying Information. You may at your option elect to provide personal information in connection with participation in future research initiatives (for example, providing an e-mail address to participate in follow-up research).
We do not barter, trade, or sell access to your Personally Identifying Information, other than with your written permission, as set forth below.
Consent to Collect, Use, and Limited Disclosure of Personally Identifying Information
When taking The Birkman Method assessment at the request of a Sponsoring Organization, your participation indicates your consent to the disclosure of the Assessment Results only to that Sponsoring Organization. In addition, access to your Personally Identifying Information may be used by our employees in connection with the administration of The Birkman Method assessment. In providing your Assessment Results to Sponsoring Organizations, we will not disclose your answers to particular questions but will provide computer-generated reports derived from your responses by means of our proprietary process.
Except as provided below for purposes of corporate restructuring, compliance with applicable law, legal process, or enforcement, your Personally Identifying Information will not be transferred or disclosed by Birkman to a third party (other than a Sponsoring Organization, if applicable) without your express written consent. Permission may be in the form of (i) an email addressed to email@example.com, which must be sent from the email address associated with your name in our database, or (ii) your signature on the Birkman Report Release Authorization Form, which may be mailed to: Birkman International, Inc., 9090 Katy Fwy Bldg 450, Houston, Texas, 77024, Attention: Support. Charges may apply in connection with any such transfer and release.
We may disclose Personally Identifying Information about you if such disclosure is required by federal, state, local or foreign law, statute, or regulation. In such cases, we will use commercially reasonable efforts to disclose only the information required by law.
In the event there is a change in Birkman’s corporate structure, including, without limitation, merger, consolidation, or transfer of substantial assets, Birkman may, in its sole and absolute discretion, transfer information collected, including, without limitation, aggregated information and Personally Identifying Information, to one or more of such affiliated or unaffiliated successors to Birkman’s business. Transfer will only be to a country whose legal regime provides an “adequate” level of personal data protection or otherwise in accordance with applicable law. Any affected users will be notified via our Site or email. Birkman may also retain and disclose Personally Identifying Information in order to: (1) comply with applicable laws; (2) respond to governmental inquiries or requests; (3) comply with valid legal processes; (4) protect the rights, privacy, safety or property of Birkman, Website visitors, clients or the public; (5) enforce our Websites terms of service; and (6) permit us to pursue available remedies or limit the damages that we may sustain.
We do not solicit or intentionally collect data from persons under 16 years old nor do we publish content that is targeted at anyone under 16 years old. We do not knowingly collect personal information from children under 16. If you are under 16, you may not use any of our Websites. If you become aware that your child has provided us with personal information, without your consent, then please contact us using the details below so that we can take steps to remove such information and terminate any account your child has created with us.
Birkman takes reasonable steps to ensure that the Personally Identifying Information it maintains is reliable for, and relevant to, its intended use. We also ensure that such Information is accurate, complete, and current.
Links to Other Websites
Our Websites may contain links to other websites. We have no control over the privacy practices of other websites, nor should any link be considered an endorsement of other websites’ privacy practices. We suggest you read their privacy policies before providing Personally Identifying Information.
Customer Testimonials and Comments
We post customer testimonials and comments on our Websites, which may contain Personally Identifiable Information. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial.
Security and Retention
Birkman takes commercially reasonable procedural, physical, and electronic measures to protect your information from loss, misuse and unauthorized access, disclosure, alteration, and destruction. We protect your information during electronic transmission by using the Transport Layer Security (TLS) protocol, which encrypts the information that you transmit to us and the information that we transmit to you. We also take appropriate physical safeguards to protect your information while in storage and in our office. We restrict access to information collected about you at our Websites to our employees or others who need to know that information to provide services to you or in the course of conducting our normal business operations. We may retain your Personally Identifiable Information, contact information or other information you may provide to us for so long as required by law, as necessary to provide services and conduct research, which may be for an indefinite period of time.