Birkman is a people-focused company. Our product assesses the depth of personality to help people succeed as individuals and members of an organization. Birkman, as an instrument, helps organizations value individual diversity on the personality level and communicate more effectively to maximize performance. So it’s no coincidence that the insights produced by The Birkman Method make up the foundation of our own award-winning company culture.
Encouraging individuals to capitalize on their strengths is a common theme in our organization. At Birkman, we understand that all people have a unique set of underlying interests, motivators, environmental expectations, and behavioral traits. Acknowledging and accepting these differences is critical to our success, so we nurture a work environment that supports individual styles and gets more out of each employee’s talent and experience.
Best and Brightest
We are proud winners of the Best and Brightest Companies to Work For® Award in 2014, 2015, 2016, 2017, 2018, 2019, 2020, and 2022 at the local and national levels. Best and Brightest winners represent exceptional places to work and companies that promote better business, stronger communities, and richer lives.
Taking Care of Our Team
As a family-owned company, we strongly value work/life balance and we’re proud to offer our employees a competitive suite of benefits. Our programs come with the resources to help employees balance professional success with their priorities outside of the office.
We’re looking to grow our Birkman team! Can you see yourself fitting in?
Birkman International provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Are you on the hunt for exciting new challenges that will boost your professional growth? You are a curious person by nature and a BDR/SDR by trade; we would love to hear from you! We are looking for engaging individuals who are comfortable partnering with Fortune 1000 Executive Leaders, Business Owners, CEOs’, and Human Resource and Training Professionals to help them run successful organizations and teams.
You will be handling existing clients along with inbound and outbound leads, following a sales cycle and marketing cadence. To be successful, you will prospect with new and existing clients, convert leads to clients, and must be willing to work as part of a team. Our sales team is small, but mighty, and we require all members to support the team to achieve our goals. If you are not willing to do whatever it takes or are a lone wolf, this may not be the position for you.
The ideal candidate will have experience working with existing and new organizations to convert opportunities using a proven process while capturing your activities and successes using a comprehensive stack with Salesforce as the backbone. It would be best if you worked well with moderate to low supervision. You are okay with direct coaching and holding yourself accountable to the agreed-upon goals—experience with assessments, training, HR, or talent development is helpful.
This will be a full-time position at our headquarters in Houston, Texas. This position is eligible for a hybrid work schedule of three days in the office and two days working from home. Birkman offers world-class benefits, profit-sharing programs, and equitable pay structures to all our employees. Our goal is to recruit high-performers that fit our culture, have a people-first mindset, and believe in building relationships with our clients.
Qualifications & Skills:
Supportive person who will be a trusted advisor to both clients and prospects
Maintains an adequate pipeline and achieves set objectives
Completes customer account plans that meet company standards
Maintains high customer satisfaction ratings that meet company standards
Completes required training and development objectives within the assigned time frame
Education & Work Experience:
Minimum of 2-5 years of account management or sales experience
MS Office proficiency
Salesforce or other CRM experience preferred
Experience in Human Resources, Organizational Development, Psychology or Training preferred
Bachelor’s degree required
Previous Sales Training a plus
Annual salary: Commensurate with experience
Includes participation in Birkman’s full-time employee benefits programs
Product Design Manager
The Product Design Manager’s primary responsibility is to identify product opportunities that are valuable, usable, and feasible for Birkman to launch to market, and then guide those projects to completion in cooperation with content SMEs, Operations Management, and IT/Engineering resources.
The Product Design Manager role is the intersection between business, technology, and user experience. The individual in this role must have relevant experience in at least one of these areas, be passionate about all three, and be able to drive actionable conversations with stakeholders in all three areas.
Become the company’s expert in the space in which its products exist.
Work to define and represent the company’s product vision as new initiatives are planned, developed, and launched into new working products
Be the liaison, translator, and diplomat unifying all people in the company vested in the product vision; specifically, communicating the product vision to employees and fostering engagement across all departments
Create a strategic product development framework that guides how the company explores new product opportunities or improves existing products, including innovating, researching, ideating, and prioritizing those initiatives
Research and conduct collaborative ideation activities, including Design Thinking and Design Sprints
Plan feasible, cost-effective iterations of new products; synthesize ideas into a business case for why the company should develop the product and what value it provides customers
Coordinate interdepartmental teams to develop the design, define requirements, and make strategic decisions to ensure the successful launch of the new and enhanced products to market
Represent the customer and be the company’s expert on how users interact with its products (e.g., through user research, usability testing, etc.) and apply this knowledge to refining product strategy
Qualifications and Skills:
3-5 years of experience in Product Management, Product Design, Software Development, or other related position
Relevant training and industry-recognized certifications are a big plus, such as:
Agile Certified Scrum Product Owner (CSPO)
Agile Certified ScrumMaster (CSM)
User Experience (UX) Analysis certification or similar credential
Certified Product Manager (CPM)
IIBA Entry Certificate in Business Analysis (ECBA)
IIBA Certification of Capability in Business Analysis (CCBA)
Strategic thinking by closely working with leadership to determine which initiatives fit into the Product team’s strategic framework and which should be developed into products (priority, value, ROI, etc.)
Provides well-researched, reliable methods for introducing innovative and creative approaches into current business operations in order to identify new market opportunities and act on those quickly
Brainstorms effectively and leads constructive brainstorming sessions with others
Organizes strategic conversations with key business stakeholders
Facilitates strategic decisions across interdepartmental teams within the organization
Point-of-contact for Products team initiatives and ongoing projects
Acts as the company’s thought leader in product innovation and advocates industry best practices
Communicates clearly in both 1:1 meetings and group meetings
Very strong written and verbal communication skills
Creates and delivers effective presentations to senior leadership
Demonstrates professionalism and communicates effectively when working with clients and customers
Recognized by peers as an impartial mediator who represents the best interest of individual employees and their teams while also acting in the best interest of the company, its mission, and business goals.
Participates actively in group meetings; speaks confidently, suggests new ideas, recommends solutions
Facilitates interdepartmental group meetings and leads collaborative activities
Proactively identifies potential risks to business objectives in terms of execution of projects; works to address and solve those problems with other teams and functions; fosters a shared understanding
Partners regularly with executive stakeholders and execute their direction on key business initiatives
Utilizes story writing, requirements planning, and project management tools and processes effectively
Uses analytics and metrics to measure project timeliness and efficiency of resources used
Constructs effective prototypes and creates solution workflows to foster a shared understanding
Anticipates the difference in effort between alternative approaches when designing new products
Ability to trace a user issue (or set of issues) back to the underlying problem
Writes user stories, project requirements, and other specifications with little to no errors
Identifies implementation challenges and possible areas of risk with a specific product proposal
Uses measurements and analytics effectively pre-and post-launch of new product
Knowledgeable of user experience research activities for testing product design and usability
Leads in-person or remote interviews to collect feedback and objective data from actual users
Able to quantify user types and empathize with user needs to reach valuable product conclusions
Annual salary: Commensurate with experience
Includes participation in Birkman’s full-time employee benefits programs
Senior Marketing Manager
Birkman International is seeking a Senior Marketing Manager to help us shake our reputation as the assessment industry’s “best-kept secret” and increase our share in a growing market. We need someone to help us leverage a very strong brand loyalty into a reputation that leads to increased exposure in the marketplace and the attraction of new clients who may have a short attention span with a product that has a long, slow burn of a sales process.
The Senior Marketing Manager will report through our Relationship Management team and be a key member of the Customer Success leadership team. This is a new position to the company and will inherit experienced staff members while also having the opportunity to recruit for open staff positions.
This will be a full-time, salaried managerial position at our headquarters in Houston, Texas. This position is eligible for a hybrid work schedule of three days in the office and two days working from home. Birkman offers world-class benefits, profit-sharing programs, and equitable pay structures to all our employees. Our goal is to recruit high-performers that fit our culture, have a people-first mindset, and believe in building relationships with our clients.
Is the company marketing champion and expert, ensuring brand integrity across all functions.
Plans, implements, and executes successful consumer and trade marketing programs (including strategic planning, market positioning, pricing, promotion, advertising).
Leads the development of strategies and objectives for building and executing year-round brand engagement through partnerships, websites, social media, and other marketing vehicles.
Utilizes category and consumer insights to identify growth opportunities and drive innovation in product development as well as marketing initiatives.
Uses lead generation tools to attract new contacts through accurate and targeted campaigns
Collaborates with the Relationship Management team for specific strategies for clients.
Represents the company and provides support as needed at various trade shows and conventions.
Provides reporting to allow proper measurement of marketing activities and strategic recommendations based on analysis of ongoing trade and consumer promotion programs.
Monitors product catalog compliance and testing reports.
Performs other duties as necessary to support the objectives of division and company.
Demonstrated ability to plan and execute key strategies
Clearly differentiates B2B and B2C communication strategies, planning and execution
Previous experience in managing and leading creative or marketing teams
Highly organized and able to perform well under pressure
Strong digital marketing experience including paid media such as PPC Search and social platforms
Business and talent management
Good communication skills, both written and verbal
Cross-functional project leadership
Education and Experience Requirements:
Bachelor’s degree in marketing or related field
5-7 years of experience in marketing of services or non-tangible products and 2-4 years of management experience leading a team
Experienced in HubSpot, WordPress, Salesforce, and Google Analytics
Strong proficiency in Microsoft Excel/Power Point/Word
Serving Together in the Community
As a family company, we prioritize giving back to our local community. Throughout the year, we seek opportunities to get together as a group and have a little fun while giving back to our community. One of our all-time favorites events is our Annual Community Service Day. Dressed in our Birkman colors, we close the office to volunteer as a team at a local organization in the community. We truly value the opportunity to give back with our assessments, our time, and our resources.