Careers

Are you on the hunt for exciting new challenges that will boost your professional growth? You are a curious person by nature and a BDR/SDR by trade; we would love to hear from you! We are looking for engaging individuals who are comfortable partnering with Fortune 1000 Executive Leaders, Business Owners, CEOs’, and Human Resource and Training Professionals to help them run successful organizations and teams.

You will be handling existing clients along with inbound and outbound leads, following a sales cycle and marketing cadence. To be successful, you will prospect with new and existing clients, convert leads to clients, and must be willing to work as part of a team. Our sales team is small, but mighty, and we require all members to support the team to achieve our goals. If you are not willing to do whatever it takes or are a lone wolf, this may not be the position for you.

The ideal candidate will have experience working with existing and new organizations to convert opportunities using a proven process while capturing your activities and successes using a comprehensive stack with Salesforce as the backbone. It would be best if you worked well with moderate to low supervision. You are okay with direct coaching and holding yourself accountable to the agreed-upon goals—experience with assessments, training, HR, or talent development is helpful.

This will be a full-time position at our headquarters in Houston, Texas. This position is eligible for a hybrid work schedule of three days in the office and two days working from home. Birkman offers world-class benefits, profit-sharing programs, and equitable pay structures to all our employees. Our goal is to recruit high-performers that fit our culture, have a people-first mindset, and believe in building relationships with our clients.

Qualifications & Skills:

• Supportive person who will be a trusted advisor to both clients and prospects
• Maintains an adequate pipeline and achieves set objectives
• Completes customer account plans that meet company standards
• Maintains high customer satisfaction ratings that meet company standards
• Completes required training and development objectives within the assigned time frame

Education & Work Experience:

• Minimum of 2-5 years of account management or sales experience
• MS Office proficiency
• Salesforce or other CRM experience preferred
• Experience in Human Resources, Organizational Development, Psychology or Training preferred
• Bachelor’s degree required
• Previous Sales Training a plus

Compensation:

• Annual salary: Commensurate with experience
• Quarterly bonus
• Includes participation in Birkman’s full-time employee benefits programs

The Product Design Manager’s primary responsibility is to identify product opportunities that are valuable, usable, and feasible for Birkman to launch to market, and then guide those projects to completion in cooperation with content SMEs, Operations Management, and IT/Engineering resources.

The Product Design Manager role is the intersection between business, technology, and user experience. The individual in this role must have relevant experience in at least one of these areas, be passionate about all three, and be able to drive actionable conversations with stakeholders in all three areas.

Key Responsibilities:

• Become the company’s expert in the space in which its products exist.
• Work to define and represent the company’s product vision as new initiatives are planned, developed, and launched into new working products
• Be the liaison, translator, and diplomat unifying all people in the company vested in the product vision; specifically, communicating the product vision to employees and fostering engagement across all departments
• Create a strategic product development framework that guides how the company explores new product opportunities or improves existing products, including innovating, researching, ideating, and prioritizing those initiatives
• Research and conduct collaborative ideation activities, including Design Thinking and Design Sprints
• Plan feasible, cost-effective iterations of new products; synthesize ideas into a business case for why the company should develop the product and what value it provides customers
• Coordinate interdepartmental teams to develop the design, define requirements, and make strategic decisions to ensure the successful launch of the new and enhanced products to market
• Represent the customer and be the company’s expert on how users interact with its products (e.g., through user research, usability testing, etc.) and apply this knowledge to refining product strategy

Qualifications and Skills:

• 3-5 years of experience in Product Management, Product Design, Software Development, or other related position
• Relevant training and industry-recognized certifications are a big plus, such as:
  • Agile Certified Scrum Product Owner (CSPO)
  • Agile Certified ScrumMaster (CSM)
  • User Experience (UX) Analysis certification or similar credential
  • Certified Product Manager (CPM)
  • IIBA Entry Certificate in Business Analysis (ECBA)
  • IIBA Certification of Capability in Business Analysis (CCBA)
• Strategic thinking by closely working with leadership to determine which initiatives fit into the Product team’s strategic framework and which should be developed into products (priority, value, ROI, etc.)
• Provides well-researched, reliable methods for introducing innovative and creative approaches into current business operations in order to identify new market opportunities and act on those quickly
• Brainstorms effectively and leads constructive brainstorming sessions with others
• Organizes strategic conversations with key business stakeholders
• Facilitates strategic decisions across interdepartmental teams within the organization
• Point-of-contact for Products team initiatives and ongoing projects
• Acts as the company’s thought leader in product innovation and advocates industry best practices
• Communicates clearly in both 1:1 meetings and group meetings
• Very strong written and verbal communication skills
• Creates and delivers effective presentations to senior leadership
• Demonstrates professionalism and communicates effectively when working with clients and customers
• Recognized by peers as an impartial mediator who represents the best interest of individual employees and their teams while also acting in the best interest of the company, its mission, and business goals.
• Participates actively in group meetings; speaks confidently, suggests new ideas, recommends solutions
• Facilitates interdepartmental group meetings and leads collaborative activities
• Proactively identifies potential risks to business objectives in terms of execution of projects; works to address and solve those problems with other teams and functions; fosters a shared understanding
• Partners regularly with executive stakeholders and execute their direction on key business initiatives
• Utilizes story writing, requirements planning, and project management tools and processes effectively
• Uses analytics and metrics to measure project timeliness and efficiency of resources used
• Constructs effective prototypes and creates solution workflows to foster a shared understanding
• Anticipates the difference in effort between alternative approaches when designing new products
• Ability to trace a user issue (or set of issues) back to the underlying problem
• Writes user stories, project requirements, and other specifications with little to no errors
• Identifies implementation challenges and possible areas of risk with a specific product proposal
• Uses measurements and analytics effectively pre-and post-launch of new product
• Knowledgeable of user experience research activities for testing product design and usability
• Leads in-person or remote interviews to collect feedback and objective data from actual users
• Able to quantify user types and empathize with user needs to reach valuable product conclusions

Compensation:

• Annual salary: Commensurate with experience
• Quarterly bonus
• Includes participation in Birkman’s full-time employee benefits programs

Birkman International is seeking a Senior Marketing Manager to help us shake our reputation as the assessment industry’s “best-kept secret” and increase our share in a growing market. We need someone to help us leverage a very strong brand loyalty into a reputation that leads to increased exposure in the marketplace and the attraction of new clients who may have a short attention span with a product that has a long, slow burn of a sales process.

The Senior Marketing Manager will report through our Relationship Management team and be a key member of the Customer Success leadership team. This is a new position to the company and will inherit experienced staff members while also having the opportunity to recruit for open staff positions.

This will be a full-time, salaried managerial position at our headquarters in Houston, Texas. This position is eligible for a hybrid work schedule of three days in the office and two days working from home. Birkman offers world-class benefits, profit-sharing programs, and equitable pay structures to all our employees. Our goal is to recruit high-performers that fit our culture, have a people-first mindset, and believe in building relationships with our clients.

Job Responsibilities:

• Is the company marketing champion and expert, ensuring brand integrity across all functions.
• Plans, implements, and executes successful consumer and trade marketing programs (including strategic planning, market positioning, pricing, promotion, advertising).
• Leads the development of strategies and objectives for building and executing year-round brand engagement through partnerships, websites, social media, and other marketing vehicles.
• Utilizes category and consumer insights to identify growth opportunities and drive innovation in product development as well as marketing initiatives.
• Uses lead generation tools to attract new contacts through accurate and targeted campaigns
• Collaborates with the Relationship Management team for specific strategies for clients.
• Represents the company and provides support as needed at various trade shows and conventions.
• Provides reporting to allow proper measurement of marketing activities and strategic recommendations based on analysis of ongoing trade and consumer promotion programs.
• Monitors product catalog compliance and testing reports.
• Performs other duties as necessary to support the objectives of division and company.

Qualifications/Skills:

• Demonstrated ability to plan and execute key strategies
• Clearly differentiates B2B and B2C communication strategies, planning and execution
• Previous experience in managing and leading creative or marketing teams
• Highly organized and able to perform well under pressure
• Strong digital marketing experience including paid media such as PPC Search and social platforms
• Business and talent management
• Strategic thinking
• Good communication skills, both written and verbal
• Cross-functional project leadership
• Business analysis
• Consumer insights
• Creative development

Education and Experience Requirements:

• Bachelor’s degree in marketing or related field
• 5-7 years of experience in marketing of services or non-tangible products and 2-4 years of management experience leading a team
• Experienced in HubSpot, WordPress, Salesforce, and Google Analytics
• Strong proficiency in Microsoft Excel/Power Point/Word