Blue Cross

Kevin Wyatt

"We use emotional intelligence as the basis for most of our work, and Birkman ties in very well with emotional intelligence. I believe I am more emotionally intelligent now than I was before – personally – as I've also been able to use it outside of work, within families, friends, and just having discussions about needs and strengths and nonproductive behaviors... just the awareness and the understanding. Even if someone has not taken the Birkman, having that conversation with them will increase and improve the dynamics between you and the people you interface with."