The Houston Solid Waste Management Division was profiled by Public Works Magazine for their productivity program. The department was facing budget concerns and needed to figure out how to improve efficiency and communication. They administered The Birkman Method personality test to department members to improve mutual understanding, trust, and communication with impressive results. Equipped with Birkman knowledge, the team members at the department developed new maintenance capabilities in-house, saving taxpayers thousands of dollars without losing any full-time employees.
For the full details about how the Houston SWMD revamped their department, read more here: http://www.pwmag.com/waste/this-is-not-just-a-test_o